The APWG has joined forces with CUPS in order to deploy their anti-cyber-crime instruction system that was specifically developed to inform users on what to do once they've been victimized by a phishing scam. Completely free-of-charge, this education program will deliver Internet-based safety lessons to people who've inadvertently clicked phishing spam links by forwarding them from the addresses of non-active phishing sites to a web page about online protection and defense hosted by the APWG.

This initiative's main objective is to teach the most vulnerable users about netiquette and online safety during the most critical moment—i.e., after they just followed a phishing link—in order to better help them retain important anti-phishing information. In fact, that brief moment of blunder and erroneous decision-making is the period wherein people are most open-minded to instruction. CUPS, the APWG's members, and many other research collaborators have been toiling around the clock on this undertaking since the Pittsburgh-based APWG summit three years ago, which was where they were inspired to do this project by a paper made by a CMU graduate student.

The author of the report, Ponnurangam Kumaraguru, is presently an associate lecturer in the Indraprastha Institute of Information Technology; he spearheaded the concept of using a forwarding system utility in helping educate users about the dos and don'ts of the hazard-filled Internet. Another expert by the name of Doctor Lorrie Cranor—a CUPS laboratory director and Carnegie Mellon associate professor in computer science, engineering, and public policy—states that a lot of online consumers don't know anything about Internet swindles, scams, and cons, so they have no idea of how to defend themselves against such threats.

What's more, users are more often than not uninterested in taking computer safety courses, believing that what happens to "other people" would never happen to them and some such. However, the CUPS and APWG's research have also shown that the average surfer is tragically more receptive to safety instructions after he or she has already fallen for a phishing scam.

So far, Greg Ogorek (Cyveillance's Manager of Anti-Phishing Operations) and his team of volunteer translators have translated the anti-phishing instructions for the APWG site in US English, UK English, Arabic, Mandarin Chinese, Ukrainian, Russian, Romanian, Brazilian Portuguese, Japanese, Italian, Hungarian, Hebrew, French, Filipino, Greek, German, Dutch, and Danish.