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You are here: Contact > Support
SecPoint Support
You can download the Manual and Quick install guides below.
If you need live chat please click the live chat icon on the top of this web site for live chat.
It is recommended as well to make sure you are running the latest Firmware Version for Portable Penetrator, Penetrator or Protector.
Always make sure to upgrade to the newest version. There is a big chance if you have a bug issue others had it and it has already been fixed in the latest firmware.
We strive to answer all support queries as fast as possible including Live Chat.
If you get on the live chat and do not get a reply it can be because the personnel is finishing another call.
It is then recommended you mail us at the mail below to create a support ticket for fastest reply.
Please E-Mail us here to create a support ticket: support@secpoint.com
| Penetrator Support Files: | |
| Penetrator Quick Install Guide: | Download .PDF |
| Penetrator Manual & F.A.Q.: | Download .PDF |
| Protector Support Files: | |
| Protector Quick Install Guide: | Download .PDF |
| Protector Manual & F.A.Q. | Download .PDF |
| Protector Manual High Availability: | Download .PDF |
| Protector Microsoft Active Directory AD | Download .PDF |
| Protector Firewall Guide | Download .PDF |
| Portable Penetrator Support Files: | |
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Portable Penetrator Quick Install Guide: |
Download .PDF |
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