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SecPoint Support

Please download the Manual files and Quick install guides below

If you need live chat please click the live chat icon on the top of this web site for live chat.

We strive to answer all support queries as fast as possible including Live Chat.

Fast Remote support with Teamviewer

If you are a stuck with a problem our expert support team can login remote with Teamviewer to help.

Once they login to a site it is much faster to fix any issue.The customer can monitor everything that is being done.

To watch our Support videos with installation help please click here

To download the support files below please login to SecPoint VIP Lounge.


Penetrator Support Files

Download Full Penetrator Manual for 2015/2016

Download Penetrator Appliance Quick Install Guide

Download Penetrator Hyper-V Install Guide

Download Penetrator ESXi Install Guide


Portable Protector Support Files

Download Portable Penetrator Virtual VMware Install Guide

Download Wi-Fi Connection Guide

Download Wifi Password Recovery Guide

Download Laptop Virtual Machine Speed Boost Guide


Protector Support Files

Download Full Protector Manual for 2015/2016

Download Protector Appliance Quick Install Guide

Download Protector Microsoft Active Directory AD

Download Protector ESXi Protector UTM Install Guide

Download Protector Hyper-V Protector UTM Install Guide

Download Protector Virtual install Guide

Download Protector Firewall Guide

Download Protector Client to VPN Connection guide for Windows 8 / 8.1

Download Protector Client to VPN Connection guide for iPhone IOS 7+

Download Protector Client to VPN Connection guide for Mac OS X

Download Protector Client to VPN Connection guide for Android


SecPoint RMA Form

Download SecPoint RMA Form


SecPoint Teamviewer Files

SecPoint Teamviewer for Windows 7 / Windows 8.1

SecPoint Teamviewer for MAC OS X


Fast Live Chat Support

If you get on the live chat and do not get a reply it can be because the personnel is finishing another call.

It is then recommended you mail us at the mail below to create a support ticket for fastest reply.

Please E-Mail us here to create a support ticket: [email protected]

➤ Related pages
SecPoint Worldwide Warranty

Powerful UTM Firewall, Vulnerability Scanner, WiFi Penetration Testing software

SecPoint is specialized to deliver the best IT security solutions and products.

Compatible with Product
Securely protected by SecPoint
Customer reference King Customer reference New York Customer reference ROC Customer reference Rochdale Customer reference Roscrea Customer reference Tradetracker Customer reference Unicef Customer reference King Customer reference New York Customer reference Roc Customer reference Rochdale Customer reference Roscrea Customer reference Tradetracker Customer reference Unicef