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» 16 October 2009
Google Accused of Double Talk by Consumer Group

A Los-Angeles-based consumer advocacy organization that is against L.A.'s plans to integrate Google-based services like office applications and web-based email with everyday management operations is accusing the search engine giant of using a double standard when it comes to marketing their products.

The spokesman for the Consumer Watchdog group sent a letter addressed to Bernard Parks—the L.A. Budget and Finance Committee chairman—purporting that Google was acting hypocritical in regards to the way it promoted its Google Apps to the city council. According to John Simpson, a representative of the faction, Google should be blamed for insipidly guaranteeing consumers the security of its cloud-based products and services while simultaneously warning about a multitude of security risks in federally necessitated 10-Q statements.

Simpson took note that the multinational enterprise tells costumers one thing when promoting its wares, but paints a whole different picture in documents and filings made for shareholders. In reaction to these statements, a Google agent answered via email that all Consumer Watchdog was interested in was getting into the headlines and seeking attention; they had no intention of taking a reasonable or fair look at the overall effectiveness of cloud computing, the message alleged.

In any case, Google has also been circulating to the Los Angeles council authorities that Consumer Watchdog had been paid to target the company specifically while downplaying the group's claims of hypocrisy, double talk, and duplicity by stating that most criticisms of its services rooted from ignorance about the project and what cloud computing truly entailed.

On that note, Google's message further contended that the risk factors it had presented in its financial report were quite like the ones made by many other companies. For instance, Microsoft's comments on the matter were nearly identical to the statements Google made, particularly the ones that Consumer Watchdog emphasized in its letter of complaint.

The letter submitted by Consumer Watchdog's spokesman can be considered the latest in a series of efforts they've put forth to convince the L.A. city council to change its decision to implement a $7.25 million scheme to replace the fully functional Microsoft Office software and Novell GroupWise email it already had with the cloud-based Google Apps.

 


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